Payment

To make your transaction with us as quick and easy as possible, Volts Bay Limited accepts payment from multiple platforms. Below are some frequently asked questions that should solve any queries you may have in paying for your order.

Which payment methods can I use to place my order?

You can use Visa, Visa Debit, American Express, MasterCard, PayPal, PayPal Credit or Apple Pay. We also accept bank transfers and purchase orders (see more below).

Do you accept purchase orders?

We do accept official purchase orders from registered companies and public sector bodies. Further information can be found here. If you wish to place an order using a purchase order, please send your order by e-mail where we will carry out an internal check to assign a credit limit to your account. Note that our check is a soft check and it will not appear on any credit profiles.

Is it safe to enter my debit or credit card details over the internet?

100%. We choose to use a payment vendor called Stripe, who are audited by a PCI-certified auditor and are certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, Stripe use the best-in-class security tools and practices to maintain a high level of security.

Does it cost me any extra to use PayPal?

No, not at all, PayPal is completely free to use. Although, we only accept PayPal payments for orders placed online, not telephone orders.

Do you offer finance so that I can pay monthly?

VoltsBay.com does not offer finance directly, however you may be eligible for credit with PayPal Credit. You can read more about PayPal Credit here:

How does Apple Pay work?

Apple Pay is an easy way of paying for online orders using your Apple device. It allows you to make secure contactless purchases and is just as simple to use as using a physical card for payment. You can read more about Apple Pay here:

If I do not wish to pay online, what can I do?

No problem. Please call our team on 0207 998 69 30 and one of our advisors will be happy to process your order by telephone using your payment card. Alternatively, we can issue you with a pro forma invoice for your order that can be paid by bank transfer.